Uploading your Abbott Freestyle Meter

1. Setup and Preparation.  

At this time, Abbott devices are only have driver support on Windows computers

You must have the Tidepool Driver package installed in order to upload Abbott meters. You can download the driver installer packages from  Tidepool Downloads

The Abbott Precision Xtra, Freestyle, and Freedom Lite are all dependent upon specific serial cables to upload. These cables are only supported on Windows at this time. 

2. Uploading

Please login to your account in the Tidepool Uploader. On the "Choose Devices" screen, select the appropriate Abbott meter. 

After you have selected the appropriate model of Abbott meter, click "Done" to move to the upload screen. Then, if the device has been connected for a moment, you may click "Upload" to the right of the device's name. 

Please wait for the upload to finish, at which point you may disconnect the device and click "Done", or you may upload any other devices you wish to upload. 

Please let us know via support@tidepool.org if you have any questions! 

Still need help? Contact Us Contact Us