Uploading a Verio IQ to Tidepool

1. Setup and Preparation.  

First and foremost, you must have the Tidepool Driver package installed in order to upload the OneTouch Verio IQ meter. You can download the driver installer packages from Tidepool Downloads

OneTouch Verio IQ meters connect via a miniUSB cable. 

Once the drivers are installed you can connect the devices to your computer.

2. Uploading

Please login to your account in the Tidepool Uploader. On the "Choose Devices" screen, select the OneTouch VerioIQ meter. 

Please note: We are not able to upload any of the other OneTouch Verio meters aside from the IQ at this time. If you would like to request support for another Verio meter (or any other device), please write us an email at support@tidepool.org.

Click "Done" to move to the upload screen. Then, if the device has been connected for a moment, you may click "Upload" to the right of the device's name. 

Please wait for the upload to finish, at which point you may disconnect the device and click "Done", or you may upload any other devices you wish to upload. 

Please let us know via  support@tidepool.org if you have any questions! 

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