Signing up for Tidepool

1. Sign Up

Navigate to

This page will ask you how you will use Tidepool in order to help us improve and to know if we can help by sending you additional information: 

After you click "Submit", you will be able to enter your information: 

After clicking “Sign up” you will see a confirmation page telling you that we have sent an email to the address provided for you to confirm your account.

2. Verify your email:

Please go to your email inbox, and click on the email with the subject “Verify your Tidepool Account”

Please click “Verify Your Account.” You will then be taken to a page where you will enter your password to confirm your account.

Enter your password to verify your email.

3. Finish your registration:

After re-entering the password you set during registration, you must verify your age, and review and accept our Terms of Use and Privacy Policy.

Please read our Terms, then check the box “I agree to these terms” (only if you agree) and then click “Continue.” You will then see our welcome page.

On this page, you must make a choice. If you plan to upload data for yourself or another person please be sure to click “ Yes, let’s set it up” so that you can create an account that can store data from your devices. The “No, not now” option should be used if you are creating an account to view someone else’s data that they will be uploading. For example, if your family member invites you to see their data, you can click the “No, not now” option as you will not need to be storing a separate data set.

If you select, “No, not now” you will be able to set up data storage for your data later, if need be. You can see on the screenshot below where you would have to click to add this functionality in the future:

Read this article to learn more about sharing Tidepool data.

If you select “Yes, let’s set it up” you will be asked information about your birth date and diagnosis date. This information is tied to your account but is kept private like all of your other data. You can choose to anonymously donate your data to contribute to the Tidepool Big Data Donation Project. If you donate your data, Tidepool will donate 10% of proceeds through the Tidepool Big Data Donation Project to your choice of select diabetes nonprofit organizations.  Read this article to learn more about the Tidepool Big Data Donation Project.

After completing this screen, click “Set up” and you will be taken to this screen:

4. It’s time to upload data!

Please download and install the latest version of the Tidepool Uploader by visiting

This article will walk you through the installation process.

Please reach out to if you have any questions or feedback on this article. Please include the article title if you are submitting feedback to make it easier for us to identify what changes need to be made.

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