As your use of Tidepool grows, your feedback is essential to ensuring our software continues to meet your needs.
Here are a few ways to stay in touch with the Tidepool team, depending on your feedback.
If you identify a device your patients are using that is not supported by Tidepool
- Send an email firstname.lastname@example.org to have your device request documented. Clinician feedback helps us prioritize the discussions we have with our device partners.
If you identify a feature of Tidepool Web you would like to see added or improved
- Send an email to email@example.com with as much detail as possible about what you would like to see. We review user feedback every other week as we consider improvement opportunities.
If you would like to speak with Tidepool's Clinic Success team directly
If you are looking to expand your use of Tidepool to additional sites
Depending on your use of Tidepool (and assuming things are going well), it may be appropriate to consider a plan to expand your Clinic or Health System's use of Tidepool.
- This Clinician Onboarding content will be an essential tool in those planning conversations.
Additionally, Tidepool's Clinic Success team is standing by to answer questions, provide guidance, or conduct additional demos and training sessions as needed.
- Schedule an Office Hours session with Tidepool's Clinic Success team to review your goals and how to proceed.
If you have questions at any time, please contact Tidepool's Clinic Success team at firstname.lastname@example.org.