This article assumes you have:
- an existing Tidepool account.
- Tidepool Uploader installed on your computer(s).
Starting Thursday, August 31, 2023, all Tidepool users must be using at least Tidepool Uploader version 2.53.0 to upload their data.
The latest version of Tidepool Uploader is available at https://tidepool.org/download.
If you are already using Tidepool Uploader version 2.53.0, there’s no action for you to take.
Clinician Users: If you are not using Tidepool Uploader version 2.53.0, please connect with your IT team and request they update to the latest version on your computers immediately.
Personal Users: If you haven’t updated yet, you’ll be prompted to update the next time you launch and login to Tidepool Uploader.
We are establishing this new minimum version requirement to ensure the entire Tidepool community is using the most consistent, secure, and reliable version of our software. Aligning with this version requirement will also improve the technical support we are able to provide to you in case something goes wrong.
Please reach out to firstname.lastname@example.org if you have any questions or feedback on this article.