Prerequisites
This article assumes you have:
- A Tidepool Clinician account — if you do not have a Clinician account, you can create one for free at tidepool.org/signup.
- The latest version of Tidepool Uploader — if you have not installed Tidepool Uploader, you can download the latest version at https://tidepool.org/uploader.
- A patient who would like to upload their data from home and/or connect their Dexcom Clarity account to Tidepool.
Please send an email to clinic@tidepool.org if you would like to learn more about Tidepool for Clinicians and schedule a video demo.
Introduction
As a clinician, you can create new patient accounts within Tidepool Uploader. If you would like your patients to upload their data from home, or connect to their Clarity account to Tidepool, you will need to add their email address to their Tidepool account.
1. Login to your clinician account in Tidepool Uploader.
2. Search for the patient whose account you want to update.
3. Click "Edit Info" to access your patient's profile.
Please note: If the patient has already claimed their account from home, you will not see a link to "Edit Info." If you are stuck with a patient with incorrect information (email or MRN) please contact support@tidepool.org.
4. Enter your patient's email address and click "Save".
Tidepool will send your patient an invitation to access their profile so that they can claim their account and upload and view their data from home.
Next steps
Once complete, you can resume uploading your patient's data or click "Change Person" to select another patient.
Please reach out to support@tidepool.org if you have any questions or feedback on this article. If you are submitting feedback, please include the article title so we can quickly identify what changes need to be made.
