Verify Tidepool Mobile Apple Health permissions

This article assumes you have:

  1. A Tidepool account — if you do not have a Tidepool account, you can create one for free at https://tidepool.org/signup.
  2. The latest version of Tidepool Mobile on a compatible iOS device. You can download Tidepool Mobile from the App Store.
  3. An app that writes data to Apple Health — such as Dexcom G5/G6 Mobile.

 

Summary

Tidepool Mobile is capable of reading and uploading the following Apple Health Data Types:

  • Blood Glucose 
  • Insulin Delivery
  • Carbohydrates
  • Sex* 
  • Workouts*

* Not currently displayed or visualized in Tidepool Web.

There are several apps that can write Blood Glucose (e.g. Dexcom G5/G6, OneDrop, MySugr) and also Insulin Delivery (e.g. Companion Medical InPen, OneDrop, DIY Loop).

There are many apps that can write Carbohydrates (e.g. MyFitnessPal, Lose It, MyNetDiary, DIY Loop).

This article is a guide on how to make sure the apps you want writing data to Apple Health have the correct permissions to do so.

Step 1: Launch the Health app on your iPhone

The icon is a white app with a pink heart inside.

Health app


Step 2: Tap on your profile icon at the top right of the app

Health app showing arrow pointing to profile icon

Step 3: Tap on Apps

From the screen that appears, tap on Apps underneath the Privacy heading.


Health app with Apps section highlighted


Step 4: Tap on Tidepool

From the list of apps that appear on screen tap on Tidepool.

Health app showing Tidepool app highlighted in list 

Step 5: Give Tidepool permission to read your Apple Health data

Under "ALLOW "TIDEPOOL" TO READ DATA:" make sure that all the toggles are green and to the right. You can turn them all on if they are off at once by tapping "Turn All Categories On". In this screenshot, Tidepool is set to be able to read data already and upload it to Tidepool Web.

Health app showing turning on all categories for Apple Health in Tidepool

 

Step 6: Give your diabetes apps permission to WRITE to Apple Health

Tap < Apps at the top left of the screen to return to the list of apps you were at previously. Now tap on an app name that you want to make sure can write data to Apple Health. In the following example, we will use the Dexcom G6 app, which can write Blood Glucose to Apple Health.

  • Tap on Dexcom from the list
    Health app showing Dexcom app highlighted in list
  • Tap Turn All Categories On or tap on the toggle to turn it green and to the right next to Blood Glucose to allow Dexcom G6 to write to Apple Health.

    Gif animation of Dexcom Apple Health permissions being turned on
  • If you do not see Dexcom listed in your Apps, first go to Dexcom Mobile on your iPhone, and enable it there.

    • G5 Mobile –> Settings –> Health –> Enable

    • G6 Mobile –> Settings –> Use Apple Health –> On

  • Once you have enabled it in Dexcom it will begin writing your CGM values on a 3-hour delay.

 

Next Steps

Repeat Step 6 for other apps you want to be able to write to Apple Health, which will allow Tidepool Mobile to read and upload to Tidepool Web.

If the app you are looking for is not listed on the Apps screen, please consult the Support for the app to find out what steps you need to take to turn on writing to Apple Health.

Once you have all the apps you want to be configured writing to Apple Health and Tidepool Mobile reading that data, you can log in to Tidepool Web to view your data.

 

Please reach out to support@tidepool.org if you have any questions or feedback on this article.


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