- This applies to all Clinic team members
- Log into Tidepool Web at app.tidepool.org using Google Chrome to access your Clinic Workspace dashboard.
- From the Clinic Workspace dashboard, within your Patient List, search for an existing patient or click Show All to see your entire patient list.
- Once the desired patient is identified, click the . . . menu item and then Edit Patient Information to edit their details.
- Select the Email (optional) field and enter your patient’s Email Address.
- Click Save Changes. The Tidepool system will automatically notify your patient, instructing them on how to claim and manage their account from home.
We recommend you send a follow-up reminder through your patient portal to ensure your patient engages with the Tidepool notification they receive.
Please reach out to support@tidepool.org if you have any questions or feedback on this article.