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Adding a patient’s email address to an account you created

  • This applies to all Clinic team members
  1. Log into Tidepool Web at app.tidepool.org using Google Chrome or Microsoft Edge to access your Clinic Workspace dashboard.
  2. From the Clinic Workspace dashboard, within your Patient List, search for an existing patient or click Show All to see your entire patient list.
  3. Once the desired patient is identified, click the menu item and then Edit Patient Details to edit their information.



     
  4. Select the Email (optional) field and enter your patient’s Email Address.



    Adding your patient's email address lets them upload data at home or connect other diabetes device accounts to share data with your Clinic Account Workspace on an ongoing basis.
     
  5. Click Save Changes. The Tidepool system will automatically notify your patient, offering to let them connect their device account (e.g Dexcom, Libre, twiist) and manage their account at home. 

We recommend you letting your patient know about this email to ensure they engage with the Tidepool notification they receive.

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