Support Hours:
Tidepool's support hours are:
Monday through Friday 9:00AM to 5:00PM US-Central Time (7:00AM to 3:00PM US-Pacific)
These hours will expand as the Tidepool support team adds additional members in different time zones.
Observed Holidays:
Tidepool employs people around the world. This list of US Holidays is presented as guidance of the days that US-based employees will take off. International employees may take different days off.
New Year’s Day | Thursday, January 1 |
Martin Luther King Jr. Day | Monday, January 19 |
Presidents Day | Monday, February 16 |
Memorial Day | Monday, May 25 |
Juneteenth | Friday, June 19 |
Independence Day | Friday, July 3 |
Labor Day | Monday, September 7 |
World Diabetes Day | Friday, November 13 |
Thanksgiving Day & Friday | Thursday, November 26 & Friday, November 27 |
Christmas Eve | Thursday, December 24 |
Christmas Day | Friday, December 25 |
New Year's Eve | Wednesday, December 31 |
Please note; if the holiday falls on a Saturday, we will observe it on the previous Friday. If it falls on a Sunday, it will be observed on the following Monday.
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