This article assumes you have:
- A Tidepool account — you can create one for free at https://tidepool.org/signup.
- Installed the latest version of the Tidepool Uploader — you can download the latest version at https://tidepool.org/uploader
- A GLUCOCARD data cable to connect your GLUCOCARD Vital meter to your computer. Contact Arkray Support at 1-800-818-8877 and use extension 4301 to obtain a cable if you need one or buy the EZSync001E third-party cable on Amazon that Tidepool has tested to confirm works with Tidepool Uploader.
1. Connect your device
- Launch Tidepool Uploader and log into your account.
- Confirm Glucocard Vital is one of your devices. You can change your devices by selecting Choose Devices from the menu under your name.
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With your Glucocard Vital meter powered off, connect your Glucocard Vital meter to your computer using the Glucocard Vital data cable.
2. Upload
- Confirm Tidepool Uploader is set to the time zone that matches your location.
- Click Upload to upload the data from your meter.
Next Steps
- Click See data to open Tidepool Web and view your data.
Please reach out to support@tidepool.org if you have any questions or feedback on this article.