Resending the email to allow your patient to claim their Tidepool Web account

  • ✅  All Clinic team members can resend verification emails to patients.
  1. Log into Tidepool Web at app.tidepool.org using Google Chrome to access your Clinic Workspace dashboard.
  2. From the Clinic Workspace dashboard, look up the patient you wish to resend the invitation for by name, email address, MRN, or date of birth.
  3. Click on their name to display their Tidepool Web account data.
  4. From the patient account, click on the RESEND VERIFICATION EMAIL button in the banner at the top of the page.

 

Please reach out to support@tidepool.org if you have any questions or feedback on this article.


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