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Signing up for Tidepool as a Person with Diabetes

This article assumes you do not have a Tidepool account, but that you want to create one.

This walk-through details the process for signing up for a personal account as a person with diabetes wanting to upload their own data. See our Signing up for Tidepool as a Clinician guide if you are a clinician.

1. Sign up for your Tidepool account

  • Go to tidepool.org/signup to begin the process of creating your free Tidepool account.
  • Select Personal from the two options presented.
  • Enter your email address and pick and confirm a password.
  • Click Create Account.
  • Select the appropriate option from the view of the person creating the account. Note: If you are a caregiver for a person with diabetes under the age of 18, you will have the option to create a profile for them after attesting to your age and your acceptance of the Tidepool Applications Terms of Use and Privacy Policy.
  • Click Next.
  • Next you will see a screen letting you know Tidepool is sending you a message with a link to verify your email address.
  • Check your email to find an email from noreply@tidepool.org with the subject Verify your Tidepool account.
  • Click the Verify Your Account button.
  • On the Welcome page, enter your First and Last name for yourself.
  • Select the option that describes who the account is for. If you are selecting the option of "creating an account on behalf of someone I care for who has diabetes" add their name in the field that appears.
  • Click Next.
  • Enter your birthday and when you were diagnosed using the calendar picker. 
    If you do not know your exact diabetes diagnosis date, don't worry! Pick the date that is your best guess.
  • Lastly, pick the type of diabetes you live with.
  • Click Next
  • On the next screen you will see information about the Tidepool Big Data Donation Project. Click Yes, I'm Interested to read and agree to the Informed Consent document. You can click No, Thanks if you do not wish to participate. If you change your mind later, you can click on Profile to sign up later.
  • Read more here about participating in the Tidepool Big Data Donation Project.
  • Finish the steps for donating your anonymized data to the Tidepool Big Data Donation Project.
  • You are now done with setting up your account and can start uploading data by connecting your diabetes device account like Dexcom, LibreView, or your My twiist Portal account by clicking Connect a Device Account. Or if you have a device you want to connect to your computer click Upload Data Directly with Tidepool Uploader. Visit tidepool.org/devices to see a searchable list of which devices Tidepool Uploader supports.

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