This article assumes you do not have a Tidepool account, but that you want to create one.
Both personal and clinician accounts are free. This walk-through details the process for signing up for a personal account as a person with diabetes wanting to upload their own data. See our Signing up for Tidepool as a Clinician guide if you are a clinician.
1. Sign up for your Tidepool account
Go to tidepool.org/signup to begin the process of creating your free Tidepool account.
Input your email address and pick and confirm a password.
Click Create Account.
Click Personal from the two options.
Check the box to the left of I am 18 or older...
Next you will see a screen letting you know Tidepool is sending you a message with a link to verify your email address.
Check your email to find an email from email@example.com with the subject Verify your Tidepool account.
Click the Verify Your Account button.
Enter your name on the page that appears in your web browser.
2. Setting up Data Storage
If you plan to upload data for yourself or another person, you will need to set up data storage for your account. To set up data storage, click, Yes, let’s set it up. The No, not now option should be used if you are creating an account to view someone else’s data that they will be uploading.
For example, if your family member invites you to see their data, you can click the No, not now option as you will not need to upload data to your account.
If you select, No, not now, you will be able to set up data storage for your data later, if necessary.
If you select Yes, let’s set it up, you will be asked for information about your birth date and diagnosis date. This information is tied to your account but kept private like all your data.
You can choose to anonymously donate your data to contribute to the Tidepool Big Data Donation Project. If you donate your data, Tidepool will donate 10% of the proceeds through the Tidepool Big Data Donation Project to your choice of select diabetes nonprofit organizations. Read this article to learn more about the Tidepool Big Data Donation Project.
For caregivers: If you are setting up data storage for your child or someone you care for, you can add their information to the account during this stage.
Click Save to continue.
3. Upload your diabetes data
After completing the data storage setup, it's time to start uploading your data! Please download and install the latest version of Tidepool Uploader by visiting tidepool.org/download.
See our Installing Tidepool Uploader guide for step-by-step instructions on installing Tidepool Uploader.
Next visit tidepool.org/devices for a searchable list of which diabetes devices you can upload to your Tidepool account.
Please reach out to firstname.lastname@example.org if you have any questions or feedback on this article.